info@solvixdigital.com

+1 (920) 228 5286

Frequently Asked Questions (FAQs)

Below are some of the most common questions about our services, processes, and policies. If your question isn’t answered here, feel free to contact us.

What Services Does Solvix Digital Offer?

We provide a wide range of digital solutions, including:

  • Web design and development (WordPress, Shopify, Wix, Webflow)
  • Graphic design (logos, illustrations, branding, etc.)
  • Video editing and 2D/3D animation
  • SEO (on-page, off-page, and technical)
  • Social media marketing (Facebook, Instagram, TikTok)
Do you work with clients from all industries?

Yes, we cater to businesses and individuals from a variety of industries, including e-commerce, hospitality, events, and startups.

How can I get a quote for my project?

You can request a quote by contacting us through our Contact Us page or emailing us at info@solvixdigital.com. Provide as much detail as possible about your project for an accurate estimate.

What platforms do you specialize in for website development?

We specialize in CMS platforms like WordPress, Shopify, Wix, and Webflow. For more complex requirements, we offer a custom-built solution using Next.js for elite packages.

Can you redesign an existing website?

Absolutely! We can analyze your current website and create a modern, user-friendly redesign that aligns with your goals.

How long does it take to build a website?

The timeline depends on the project's complexity. A basic website typically takes 2–4 weeks, while larger projects may take 6–8 weeks or more.

What graphic design services do you offer?

We provide a variety of graphic design services, including:

  • Logo design
  • Brochure and flyer design
  • Social media post design
  • Business card design
  • Live stream background design for gamers
Will I own the design files after the project?

Yes, once the project is completed and payment is finalized, you will own the design files.

How long does it take to see SEO results?

SEO is a long-term strategy. You may see improvements in 3–6 months, depending on the competition and your industry.

What social media platforms do you manage?

We manage Facebook, Instagram, TikTok, LinkedIn, and more. Our services include content creation, ad campaigns, and performance tracking.

What types of video editing do you provide?

We edit videos for YouTube, social media, corporate use, and promotional purposes. We also specialize in 2D/3D animation, motion graphics, and VFX.

Can you create animations for my brand?

Yes, we offer 2D and 3D animation, motion graphics, and even mechanistic animations tailored to your brand's needs.

What is your process for starting a project?
  • Initial consultation to understand your needs
  • Proposal and quotation approval
  • Payment (initial deposit as per agreement)
  • Project execution and regular updates
  • Final delivery after approval and full payment
What payment methods do you accept?
  • We accept payments via bank transfers, credit/debit cards, and online payment platforms.
Do you offer refunds?

Refunds are evaluated on a case-by-case basis and are only applicable under specific terms outlined in our Terms and Conditions.

Do you provide ongoing website maintenance?

Yes, we offer website maintenance packages to ensure your site stays secure, updated, and functional.

What if I encounter issues after project completion?

We provide post-project support for a specified period. For ongoing support, you can opt for a maintenance package.